ditx / policies

Terms of service

These terms explain your rights and responsibilities when using ditx.

Seller: DITX · Amman, Jordan · Support: support@ditx.ai

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01 / The service

You contract with DITX, Amman, Jordan. ditx helps teams review digital experiences using uploaded or captured screenshots, AI-assisted analysis and audit reports.

02 / Your materials and responsibilities

Only upload material you have the right to use. Do not upload confidential information, personal data, credentials, or sensitive information. You are responsible for reviewing screenshots before submitting them and for how you use generated findings.

03 / AI processing and availability

Submitted images and related information may be processed by OpenAI to produce analysis. ditx is hosted on Replit. Email delivery uses Resend and account sign-in is provided by Clerk. AI outputs can be incomplete or inaccurate and are not professional, legal, security, accessibility, or compliance advice.

04 / Accounts and acceptable use

Keep your sign-in details secure and use the service lawfully. Do not attempt to disrupt the service, access another workspace without authorization, or use ditx to process materials you are not permitted to share.

05 / Subscriptions and cancellation

Subscriptions can be cancelled at any time through the billing portal. Cancellation stops the next renewal; paid access continues until the end of the paid period unless refunded. Refund rights are described in the Refund Policy.

06 / Payment processing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders.

07 / Governing law

These terms are governed by the laws of the Hashemite Kingdom of Jordan, without limiting any mandatory consumer rights that apply to you.

08 / Contact and changes

For questions or support requests, use the support contact shown below. Material changes to these terms will be communicated through the service.

09 / Credit packs

Credit packs are valid for 12 months from purchase, are non-transferable and are used after the monthly plan allowance. Expired credits cannot be used.

10 / Changes to prices and allowances

ditx uses third-party AI services whose costs can change. If those costs, payment processing fees or taxes change, we may change our subscription prices or monthly allowances. We will email you at least 30 days before any change, and it will apply only from your next billing period after that notice. If you don't agree, you can cancel before the change applies and you won't be charged the new price. Credit packs you have already bought keep the terms they were purchased under until they expire.

11 / Early access

Early access is free, limited and time-bound. The included allowance and features are set in your invitation. ditx may change or end early access at any time. Early access does not create a paid subscription.

Questions or support requests?

support@ditx.ai